Clipello ("we," "us," "our") operates www.clipello.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

I. Information We Collect

 A. Information you give us

• Name, email address, phone number, shipping/billing address
• Payment details (processed securely via our payment partners — we do not store full card numbers)
• Account information, if you create one
• Order history and preferences

B. Information collected automatically

• IP address, browser type, device information
• Pages visited, time spent, referring website
• Cookies and similar tracking technologies

II. How We Use Your Information

• Process and fulfill orders, including shipping and returns
• Communicate with you about orders, promotions, and updates (you can opt out of marketing anytime)
• Improve our website, products, and customer experience
• Prevent fraud and maintain security
• Comply with legal obligations

III. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers — payment processors, shipping/logistics partners, email/SMS platforms, analytics providers — solely to help us operate our business
• Legal authorities — if required by law, court order, or to protect our rights
• Business transfers — in the event of a merger, acquisition, or sale of assets

IV. Data Retention

We retain your personal information for as long as needed to fulfill the purposes outlined in this policy, or as required by law (e.g., tax and accounting records).

V. Cookies & Tracking

We use cookies to keep your cart active, remember preferences, and understand site usage. You can control cookies through your browser settings, though disabling them may affect site functionality.

VI. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Request a copy of your data

To exercise any of these rights, contact us at help@clipello.com.

VII. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

VIII. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from minors.

IX. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

X. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions or concerns about our privacy policy, please contact us.